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Professional services

Prioritise requests by client, agreement, case and deadline.

Start with your first inbox
Advisory team reviewing a client case in a Nordic office
01

Requests Svarværk can understand

  • Meeting booking and preparation
  • Case or delivery status
  • Documents and deadlines
  • Agreement, time and invoices
02

Data the answer can be grounded in

  • CRM and account owner
  • Case or project management
  • Document management and approved templates
  • Calendar, time and finance
WORKFLOW

How Svarværk works in practice

Every request is matched with customer history, live system data, approved knowledge and industry policies.

  1. 01

    Understand intent, language, risk and customer value

  2. 02

    Retrieve only required live context from CRM, commerce or operations

  3. 03

    Auto-answer, prepare a draft or escalate with a clear explanation

ILLUSTRATIVE WORKFLOW · NOT A CUSTOMER REFERENCE

A realistic workflow in practice

Illustrative case: A client asks whether everything has arrived before a deadline. Svarværk gathers document status and ownership, answers with the approved next step and creates a task when something is missing.

PILOT MEASURE

Measure impact before increasing automation

Connect existing systems through OAuth, Shopify, API or signed webhooks.

  • Median first-response time
  • Resolved without reopening
  • Edit and override rate
  • Answers with an approved source

Give customers an answer — not a wait.

Start with one mailbox and expand to more companies, channels and markets.

Start a 14-day trial